FREE GROUND SHIPPING ON US ORDERS OVER $65! CODE: GIVETWEE
** We at TWEE are monitoring all possible shipping delays and will communicate any changes as soon as we are made aware.
All orders ship within 1-2 business days.
Standard - Continental U.S. and Canadian orders arrive within 4-7 days by USPS.
Expedited - Orders arrive within 2-3 days (only available for Continental U.S. and Canada) by your selected carrier.
International - Orders shipping to the UK, Australia and Western Europe will arrive in approximately 2-3 weeks. For all other international addresses, orders will arrive in approximately 3-6 weeks. Please email firstname.lastname@example.org for specific delivery rates and times.
At time of shipping, all orders receive an email confirmation that includes tracking information.
Returned Orders - If you enter an incorrect shipping address at checkout TWEE is not responsible for any charges to replace your order.
Orders Damaged in Shipping - We do everything to ensure your TWEE Sidewalk Chalk arrives at its destination in the same perfect condition it leaves our studio; but sometimes breaks happen and we want you to be thrilled with your purchase!
Contact TWEE at email@example.com within three days of delivery to report any issues. We will gladly replace any items damaged in shipping. Remember to include your order number and photos for quick reference.