** We at TWEE are monitoring all possible shipping delays and will communicate any changes as soon as we are made aware. 

All orders ship within 1-2 business days.

Standard - Continental U.S. and Canadian orders arrive within 4-7 days by USPS. 

Expedited - Orders arrive within 2-3 days (only available for Continental U.S. and Canada) by your selected carrier.

International - Orders shipping to the UK, Australia and Western Europe will arrive in approximately 2-3 weeks. For all other international addresses, orders will arrive in approximately 3-6 weeks. Please email for specific delivery rates and times. 

At time of shipping, all orders receive an email confirmation that includes tracking information.  

Returned Orders - If you enter an incorrect shipping address at checkout TWEE is not responsible for any charges to replace your order.  

Orders Damaged in Shipping - We do everything to ensure your TWEE Sidewalk Chalk arrives at its destination in the same perfect condition it leaves our studio; but sometimes breaks happen and we want you to be thrilled with your purchase!

Contact TWEE at within three days of delivery to report any issues. We will gladly replace any items damaged in shipping. Remember to include your order number and photos for quick reference.